Over the past decade, there has been a growing trend among global organizations to treat their employees as internal consumers. The most innovative of these companies have gone a step further by embracing the concept of “consumer-driven HR” — that [...]
The work environment created by first-line supervisors and managers has a direct effect on employee well-being and, consequently, on health and health care cost. A growing body of studies shows, for example, that supervisor [...]
Lion tamer, U.S. president, inner-city high school teacher, air traffic controller. To this list of stressful jobs, add one more: manager . The headline on a tech industry blog suggests, “First, Kill All the Managers.”1 Another [...]
Designing total rewards based on employee preferences can mean a more highly engaged workforce … and a better return on total rewards investment. In their 1998 book “Work & Rewards in the Virtual Workplace: [...]
Management and leadership have been integral parts of business since humans invented work. For most of the last two decades, though, the manager position has been under direct assault. It’s become a ragged conglomeration of pieces [...]
