Tom has had more than 30 years’ experience as a human resource strategy consultant. He specializes in manager behavior, stress management and consumer-driven human resource strategies.
His mission: to improve the working lives of employees in large and small enterprises, and by doing so to make both employees and their organizations healthier and more successful.
Thomas O. Davenport
My books and articles touch on a few consistent themes:
Savvy organizations adopt a consumer-driven approach to human resource management.
This means they craft and deliver an appealing value proposition that encourages employees to invest their human capital (knowledge, skill, talent and behavior) in their jobs and their organizations.
Workplace stress comes in many forms and can enhance or diminish individual health and productivity and increase or erode human capital investment.
Manager behavior profoundly affects the value people derive from their work and the stress they experience every day in the workplace.
It’s Monday morning, and you’re standing at the edge of a swamp. Looking out, you see many hazards: dark, dangerous water; patches of earth that look like quicksand; and trees with hanging clumps of [...]
Investing time and effort to uncover and mitigate today’s stressors for employees can help employers avoid tomorrow’s more damaging and expensive consequences. A comprehensive assessment of workplace stress can generate a substantial return [...]
By Thomas O. Davenport and John M. Bremen, Willis Towers Watson What is the best way to describe the relationship between employers and employees? Since the early 1990s, employees have evolved from costs to [...]
For many of us who toil in the modern workplace, it sometimes seems the main exercise we get comes from aerobic stress. Much like a session on the stair master, stress fires up our cardiovascular systems with adrenaline, gets our [...]
Edgar Schein, one of the leading academic theorists on corporate culture, defines culture as a pattern of shared basic assumptions that a group has learned as it solves problems of external pressure and internal cooperation. These assumptions [...]
Over the past decade, there has been a growing trend among global organizations to treat their employees as internal consumers. The most innovative of these companies have gone a step further by embracing the concept of “consumer-driven HR” — that is, [...]
Tom has written three books on employee workplace experience.